Frequently Asked Questions

You are welcome to pop into the home at any time or call up to arrange a visit. A member of staff will make themselves available to show you around the home and introduce you to the team, answering any questions you may have.
Family and friends of residents are of course welcome to visit at any time.
Immediately, we suggest you book an appointment with the care home manger to discuss care requirements and whether Astune Rise is correctly equipped and staffed to provide the best care for you or your loved one.
This will depend on your circumstance and the type of care required. Care costs can be funded by social services or a Private contract.
Residential care can be paid by: 1) social services contract with client contribution/social services payment, or 2) Private – client contribution only.
Nursing care can be 1) social services contract with client contribution/social services contribution / FNC payment. 2) Continuing care – fully funded or 3) FastTrack – fully funded – end of life care.4) Private contract – client contribution/FNC payment.
Adult social care direct – Tel 4337300 are the first point of contact and will take details of prospective clients, then refer to social workers who will assess financial / heath and care needs to agree type of placement required.
All of our rooms are single bed, however depending on our capacity and the types of care needed we will always try and accommodate as much as possible.
Nurses have their own NMC Pin number which is checked yearly Senior staff have NVQ level 2 and 3, Care staff have NVQ level 2 or are expected to achieve this during their employment.